• What are automation policies?


    Policies are rules that contain multiple condition and action sets. They can be triggered to take a variety of actions on alerts or incidents in your environment. Cloud Pak for AIOps provides several preset policies that define the core behavior of event and alert processing. Policies can also be generated by AI analytics or created by users.

    How can I work with policies?


    In this view, you'll see all policies that are preset, created by you and your team, or generated by AI analytics. You can enable or disable these policies, create new ones, and edit existing user policies. Batch exporting and importing is also supported. To see which policies might be failing and need attention, you can review the Status column. For additional details, click in any policy row to display the side panel.

    Where should I begin?


    If you're ready to create a policy, click the Create policy button. You can choose from a set of templates to help you get started. You can also check out more details about policies by reading through the product documentation.


    View IBM docs 

Policies

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Tags: Incident
Tags: Runbooks
Tags: Temporal
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DEMO Incident - catchall
2
User
Incident
4/17/2025, 01:27:28 PM
5/14/2025, 01:17:15 PM
Policy successful, no recent failures
DEMO RobotShop Mitigation
50
User
Runbooks
4/17/2025, 01:27:44 PM
5/14/2025, 01:17:15 PM
Policy successful, no recent failures
DEMO Incident - robot-shop
50
User
Incident
4/17/2025, 01:27:26 PM
5/14/2025, 01:05:38 PM
Policy successful, no recent failures
Golden signal and persistence story creation
50
Preset
Incident
4/17/2025, 12:23:38 PM
5/14/2025, 01:05:28 PM
Policy successful, no recent failures
Database not responding
50
Analytics
Temporal
4/17/2025, 01:38:33 PM
5/14/2025, 01:05:28 PM
Policy successful, no recent failures
DEMO Incident - acme
50
User
Incident
4/17/2025, 01:27:27 PM
5/2/2025, 02:17:49 PM
Policy successful, no recent failures
DEMO SockShop Mitigation
50
User
Runbooks
4/17/2025, 01:27:49 PM
5/2/2025, 01:55:04 PM
Policy successful, no recent failures
DEMO Incident - sock-shop
50
User
Incident
4/17/2025, 01:27:27 PM
5/2/2025, 01:46:39 PM
Policy successful, no recent failures
DEMO Reset Uplink
50
User
Runbooks
4/17/2025, 01:27:54 PM
4/28/2025, 10:28:59 AM
Policy successful, no recent failures
DEMO Incident - tube
50
User
Incident
4/17/2025, 01:27:27 PM
4/22/2025, 04:26:42 PM
Policy successful, no recent failures
Default story creation policy for high severity alerts
50
Preset
Incident
4/17/2025, 12:23:39 PM
Policy has not been attempted
Default story creation policy for all alerts
50
Preset
Incident
4/17/2025, 12:23:39 PM
Policy has not been attempted
DEMO Incident - telco
50
User
Incident
4/17/2025, 01:27:27 PM
Policy has not been attempted